• YOUR WEDDING APP · WEDDING INVITATIONS & ¡MUCH MORE!

FAQ

Who are We?

Tubodamovil.com is a 100% online company located in Spain (Marbella - Málaga).

We offer our wide range of solutions in all countries and have managed to become a reference in the industry in a very short period of time. We have been mentioned in popular magazines such as Vogue, Mujer Hoy, Elle, Novias de  España, and Diario Sur and were finalists in the 2014 Entrepreneur Awards.

We also work with other invitation providers and even as a white label and can be found in many places around the world.

We are young people who want to have a job that we love and want to enjoy working. Some of us are fathers, others are mothers, and some of us are in love, but we all have one thing in common: we love weddings (and technology)!

What are the payment options?

Payments can be made by:

  • Credit card, with secure payment (Banco Unicaja)
  • Paypal
  • Bank Transfer (Banco Unicaja), ES78 2103 0251 71 0030010957

Payment must be made at the time your order is placed, as the products are customized. No order will be received or produced without proof of payment.

What happens if I'm not there the day it's delivered?

The MRW transport agency will try to contact you via the phone number provided to them to arrange another delivery time or facilitate collection in one of the closest offices to your address.

In the case of a blue (international) package, they will leave a notice for you informing you that your package can be picked up at the nearest post office.

When should invitations be sent to guests?

Wedding invitations are usually sent to guests roughly between at least 2 to 3 months before the wedding. If guests live abroad, they may even be sent a few months earlier. Keep in mind the mailing time needed, if applicable.  

What is included in the invitation price?

Tubodamovil.com wedding invitation prices include:

  • The design
  • The App
  • The QR code
  • Printing* 
  • Envelopes*
  • VAT
  • Shipping Costs (Spain)

*Online if the "printed wedding invitations" option is selected  

Can the application be used in different languages?

Yes. You can add languages from the Bride and Groom's user account. 

Is VAT included in the products?

Yes, VAT is included in all of our products.

How can I request a sample?

You can request a sample of our wedding invitations with QR + App. in the invitations section by clicking the button "If you would like to receive a sample, click here."

You'll receive a wedding invitation by mail so you can check the quality of the materials we work with. The sample includes an envelope and several different types of paper that we work with.

We work with high-quality, 300 gr. paper.

If you can't find what you're looking for, our design team can create your own customized wedding invitations* after the previous order.

*We do not create custom designs for samples.  

Samples start at 5€ (standard mail) and requires 3-4 working days (Mon.-Fri.).

Request a sample of our wedding invitations with QR + App.

You'll receive a wedding invitation by mail so you can check the quality of the materials we work with. The sample includes an envelope and several different types of paper that we work with.

We work with high-quality, 300 gr. paper.

If you can't find what you're looking for, our design team can create your own customized wedding invitations* after the previous order.

*We do not create custom designs for samples.  

- See more at: http://www.tubodamovil.com/en/solicitar-muestra#sthash.F8S8JMsC.dpuf

How long does shipping take?

Spain: 19h-24h.
Europe: 4-5 working days
America: 6-7 working days
Africa, Asia and Oceana: 8-9 working days

Can I modify an order that has already been placed?

Yes, as long as the product has not been printed. You can contact us by calling +34685946838 or emailing info@tubodamovil.com with your Order Number.